Terms & Conditions

Terms & Conditions

This document is an electronic record in accordance with the Information Technology Act, 2000 and applicable rules, including amended provisions relating to electronic records. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Welcome to Mula Skincare.

Acceptance of Terms

Mula Skincare provides the content, products, and services available on this website subject to these Terms & Conditions, along with our Privacy Policy, Payment Policy, Shipping Policy, Refund Policy, and any additional policies applicable to specific features or promotions.

By accessing or using this website, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree, please do not use this website.

Privacy & Payments

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and safeguard your information.

All payments are processed through secure third-party payment gateways. Mula Skincare does not store your card, UPI, or banking details.

For international orders, customs duties or local taxes may apply and must be borne by the customer.

Product Usage & Restrictions

All products and services, including samples, are intended for personal use only.

You may not:

  • Resell products

  • Distribute products commercially

  • Purchase in bulk for resale purposes

We reserve the right to cancel or limit orders suspected of commercial resale.

Product Information Disclaimer

We strive to ensure that all product descriptions, pricing, ingredient details, and images are accurate and up to date. However:

  • Information may occasionally contain minor errors

  • Packaging and color may slightly vary

  • We do not guarantee complete accuracy at all times

Intellectual Property

All content on this website—including:

  • Brand name

  • Logo

  • Product images

  • Text and graphics

  • Website design

—is the exclusive property of Mula Skincare and protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written consent.

Limited License

Mula Skincare grants you a limited, non-exclusive, and revocable license to access and use the website for personal, non-commercial purposes only.

You agree not to:

  • Misuse the website

  • Interfere with its functionality

  • Use automated tools to extract data

  • Attempt unauthorized access

User Conduct

By using this website, you agree to:

  • Comply with all applicable laws

  • Use the website responsibly

You must not upload or share any content that is:

  • Unlawful

  • Harmful

  • Defamatory

  • Obscene or offensive

We reserve the right to restrict access for violations.

Third-Party Links

This website may contain links to third-party websites. Mula Skincare is not responsible for their content or privacy practices.

Accessing third-party sites is at your own risk.

Promotions & Campaigns

Promotions, contests, or campaigns may be governed by additional terms. Participation indicates acceptance of those terms.

User-Generated Content

If you submit reviews, feedback, or testimonials, you grant Mula Skincare a:

  • Worldwide

  • Royalty-free

  • Perpetual license

to use, reproduce, and publish such content for marketing purposes.

You confirm that:

  • You own the content

  • It does not violate third-party rights

Product Disclaimer

Mula Skincare products are made using carefully selected ingredients. However:

  • Skin types vary

  • Results may differ

  • Allergic reactions are possible

We strongly recommend:

  • Performing a patch test before use

  • Consulting a dermatologist if needed

Mula Skincare is not liable for:

  • Allergic reactions

  • Misuse of products

  • Failure to follow instructions

Limitation of Liability

All products and services are provided on an “As Is” basis.

To the fullest extent permitted by law, Mula Skincare shall not be liable for:

  • Indirect or incidental damages

  • Loss of profits

  • Data loss or business interruption

Maximum liability is limited to ₹2000 (Indian Rupees Two Thousand only).

Any claim must be filed within one (1) year of the cause of action.

Indemnification

You agree to indemnify and hold Mula Skincare harmless from any claims, damages, or expenses arising from:

  • Misuse of the website

  • Violation of these Terms

Governing Law

These Terms are governed by the laws of India.

Any disputes shall fall under the jurisdiction of courts in your registered business location in India.

Electronic Communication

By using this website, you agree to receive communications electronically via email or website notifications.

Updates to Terms

Mula Skincare reserves the right to modify these Terms at any time.

Changes take effect immediately upon posting. Continued use of the website indicates acceptance of the updated Terms.

Entire Agreement

These Terms constitute the complete agreement between you and Mula Skincare regarding website usage.

If any provision is deemed unenforceable, the remaining provisions will continue to be valid.